1. Introduction & Nature of Services
BrahmnMitra operates as a dedicated travel agency and tour operator based in New Delhi, India. We act as an intermediary coordinating with airlines, certified destination management companies (DMCs), hotels, and transport providers to curate, book, and deliver tailor-made domestic and international journeys.
2. Quotations, Pricing & Bookings
- Guidance vs. Confirmed Pricing: Starting prices shown on our website or marketing channels are indicative estimates. Final prices are established only upon written quotation detailing exact dates, room categories, and airline fare classes.
- Airfare Volatility: Flight fares, seat availability, and airport taxes fluctuate continuously until tickets are formally issued. Quotations remain subject to airline fare rule revisions prior to ticketing payment receipt.
- Deposit & Confirmation: A booking is formally confirmed once the required deposit (or full payment, depending on the service timeline) is credited and acknowledged via written booking voucher.
3. Traveler Responsibilities: Passports, Visas & Health
- Passport Validity: Travelers on international sectors must possess a valid passport with at least six (6) months validity remaining from their scheduled return date.
- Visa Compliance: While BrahmnMitra provides guidance and document preparation assistance, visa grant decisions are at the sole discretion of the respective embassy or consulate. Travelers are responsible for adhering to destination entry criteria.
- Health & Insurance: We strongly advise all clients to procure comprehensive international travel insurance covering medical emergencies, trip interruptions, and baggage loss.
4. Third-Party Carriers & Force Majeure
BrahmnMitra is not liable for schedule changes, flight cancellations, baggage delays, or service defaults caused by third-party airlines, rail operators, or hotels. Furthermore, neither party shall be held liable for performance failures resulting from acts of God, severe weather disruptions, political instability, pandemics, border closures, or other Force Majeure events.
5. Payments, Taxes & Corporate Procurement
All payments are processed securely through verified business channels including official bank transfers (NEFT / RTGS / IMPS), authorized corporate UPI handles, or verified gateway links.
Corporate Billing & Procurement Specifications:
- • Service Accounting Code (SAC):
9985(Tour Operator & Passenger Transport Services) - • Tax Structure: Compliant Goods and Services Tax (GST) applied with detailed tax invoices for corporate input tax credit (ITC) reconciliation.
- • GSTIN:
Provided upon booking confirmation & corporate invoicing(Registered State: New Delhi, India) - • Invoicing: Official GST tax invoices bearing transaction reference, passenger/traveler breakdown, and SAC classification are generated upon booking confirmation.
- • Payment Advice: Direct vendor verification and proforma invoices can be requested via info@brahmnmitra.com.
6. Governing Law & Dispute Resolution
These terms and any contracts formed with BrahmnMitra shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.